If you are not delighted with your product for any reason then you can return it. This is provided that you exercise your right to return no longer than 14 days after the day on which you received the goods.

Please repack your items very carefully in their own box to include all fittings and instructions. Place the items in the original outer carton and pack it securely with protective paper and void fill to prevent any transit damage. Please be sure that the package is secure and that the items are adequately protected. All items must be returned in a resaleable condition.

Please complete and return this form only if you wish to return an item and cancel the contract. Please submit the completed form to our Customer Services team.
Please refer to our Shipping and Returns Policy for more information.
RETURNS FORM
To: Décor Online Limited, Kandoy House, Fairview Strand, Dublin 3, D03R8P3
email: sales@decoronline.ie

I/We hereby give notice that I/We wish to cancel my/our contract of sale of the following goods:
PLEASE COMPLETE THE FORM BELOW

Full Name:


Date :


Phone Number:


Email Address:


Order Number :


Date Ordered :


Date Order Received :

PRODUCT DETAILS & REASON FOR RETURN:

Please list all items that you wish to return, including any bulbs and fittings, with your reason for the return.



ADDRESS FOR COLLECTION:

Please tell us the address where you would like your items to be collected. When we receive this form we will arrange for DPD to collect your returned items. DPD will usually collect within 48 hours of the booking but the collection cannot be tracked. We will inform you when the collection has been booked.

Please advise us when your items have been collected.




Thank you for completing this form.

Please enter the following code into the box provided:








DÉCOR ONLINE
CUSTOMER SERVICES:

To discuss an existing order, please call our Customer Services Team.
Opening hours are from 9am to 5pm, Monday to Friday (excluding Bank Holidays).
Call from Ireland:
01902 0320

Call from the UK:
0800 689 5385
SALES:

Email us at: sales@decoronline.ie
Visit us at: www.decordesignerlighting.co.uk

HEAD OFFICE:

Décor Online Limited
Kandoy House
Fairview Strand
Dublin 3
D03R8P3
Republic of Ireland

Company Number: 594090
VAT Number: IE 3494285JH